Support Contracts

In addition to offering per-incident service, GLTS offers service agreements that center
around providing you Great Value for your money. Please call to discuss them!

Standard Service Agreement

A Standard Service Agreement (SSA) is a service contract that covers the instrument
service issues for a period of one year. It includes service time, travel and the proper
parts for normal preventative maintenance and repair* of the instrument. This contract
offers reasonable savings compared to the manufacturer, and is paid up-front without
further complications of getting purchase orders for separate service incidents.
 

Please call if you would like a quote or further options for supporting your equipment.

   * non-covered situations include instrument misuse or environmentally caused issues such as
improperly controlled room environments, floods, electrical supply issues, improper supply gasses
or solvents, and other external influences that cause damage to the covered equipment.

                                        (248) 978-5845