Growing up in a home where his Dad built much their home electronics from Heathkits (from color TV to Ham Radios to electronic test equipment), Geoff picked up the electronics bug early. He learned to tune up the family car and had rebuilt an engine before he could drive, and in high school took machining, drafting, auto shop as well as the advanced 5 year high school curriculum (yep, Ontario had a grade 13!). From those years Geoff gained a good foundation in technical areas, finally taking an Electronics and Communications Technology program at Centennial College in Toronto, Canada. His first job involved developing hardware and software for automated testing of custom integrated circuits for a manufacturer in Burlington, Ontario. One of the HP computers (HP9825A anyone?) used in the testing exhibited a very intermittent problem, and over the months Geoff developed a working relationship with the HP Service Person. Geoff saw that the elements of working with customers and constant technical challenges were a better fit for him, and he joined Hewlett Packard as a Mini-Computer Service Technician. In 1987, he and his wife, Dawne, moved to Michigan and Geoff was hired back into HP, but this time into the very weird world of the Analytical Service division... which he loved!
Adding his personal commitment to Customer Service to a solid electronics background, years of experience with the world of GC and LC Chromatography, high vacuum systems, Mass Spectometry, personal computers and related software & hardware systems, Geoff has a well-rounded set of resources to draw from for his customers' needs.
Geoff also really enjoys delivering the user "Care & Feeding" courses for GC, LC, & GC/MS customers. These courses were developed to address many of the practical issues that customers struggle with in the day to day operation of their systems, and customers find them very helpful.